WiFi Marketing Solutions for Retail
Turn your WiFi into a powerful marketing tool to build customer loyalty and get to know your customers better
Request a demoGuest WiFi as a Marketing Lever
Increase Time in Store
Quality free WiFi encourages customers to stay longer in store, increasing purchase opportunities
Know Your Customers
Collect valuable data (email, age, preferences) via the WiFi portal to enrich your CRM
Communicate and Promote
Push promotions, new arrivals and news directly to your customers' smartphones through the WiFi login portal
Measurable Benefits for Your Business
- +25% average time in store - Connected customers stay longer
- Customer database - Qualified emails and phone numbers for marketing campaigns
- Behavioural analytics - Footfall, return rate, interests
- Real-time communication - Push commercial information directly to your customers on the captive portal
MultiBox Features for Retail
A complete solution to turn your WiFi into a high-performing marketing channel
Marketing Captive Portal
- Custom design in your brand colours (logo, visual identity)
- Promotional banners - Showcase offers, new arrivals, events
- Videos and rich content - Stream lookbooks, fashion shows, tutorials
- Multilingual - Portal tailored to your international clientele
Customer Data Collection
- Custom forms - Email, name, age, interests
- Social login - Sign in via Facebook, Google, X, LinkedIn
- Marketing opt-in - GDPR consent for newsletters and promotions
- CRM export - Automatable export to your preferred CRM
Analytics and Insights
- Footfall analysis - Visit peaks, busy days/hours
- Dwell time - Average duration per visit, returning visitors
- Interests - Analyse your customers' interests
- Custom reports - Dashboards for management and marketing
Targeted Promotions
- Time-based campaigns - Promotions triggered by date/event (sales, Christmas)
- Post-login messages - Special offers displayed after WiFi login
- Digital coupons - Use the data collected by your CRM to send digital coupons
Multi-Store Management
- Centralised administration - Manage all your points of sale from one interface
- Inter-store roaming - Automatic connection across all your locations
- Location-based promotions - Specific offers per store or region
- Performance comparison - Benchmarking across points of sale
Security and Compliance
- GDPR compliance - Collection and storage compliant with European regulations
- Network isolation - Guest WiFi separated from the point-of-sale network (card terminals, stock)
- Data hosted in France - Sovereignty and protection of customer data
- Full traceability - Complete logs for integration and compliance
Retail Use Cases
Department Stores & Shopping Arcades
Offer your customers premium WiFi to enhance their shopping experience. Collect emails for loyalty campaigns and push promotions on the captive portal.
- Custom portal with store news and events
Luxury & Fashion Boutiques
Premium WiFi for high-end clientele. Discreet data collection, VIP access for loyal customers, integration with your loyalty programme.
- Refined portal design in the brand colours
- Exclusive content (fashion shows, private collections)
Shopping Centres
Unified WiFi for the entire centre. Monetisation through sponsorship (shops pay to appear on the portal).
- Centralised management for all shops in the centre
- Rotating advertising for partner brands
Food Retail
Guest WiFi for supermarkets, hypermarkets and food courts. Targeted promotions by time of day (breakfast, lunch), digital coupons, loyalty programmes.
- Email / phone number collection for loyalty campaigns
- Loyalty card and mobile app integration
Ready to Turn Your WiFi into a Marketing Tool?
Discover how MultiBox can boost your customer knowledge and your sales